Position: Business Operations Associate (#110372E)
Location: South Boston, MA
Plan and manage dental office operations to ensure excellent patient support services. Oversee daily office activities and provide direction and guidance to staffs as needed. Ensure that patient appointments, cancellations and last-minute adjustments are handled properly. Assist in budget preparation and expense management activities. Develop promotional programs to attract more patients. Assist in employee performance evaluation, promotion, termination, and retention activities. Respond to patient queries and issues and ensure patient satisfaction. Oversee payment collections from patients and contact insurance office for payment settlements. Maintain the treatment facility clean, safe and organized. Follow and enforce office policies and regulations. Perform timely payroll processing and maintain employee records. Review and approve vacations, sick leave and unpaid leave for staffs. Identify areas of improvements and concerns and implement appropriate corrective actions. Perform inventory control and management to support cost reduction initiatives. Oversee staff scheduling on shift basis so as to ensure full coverage. Take responsibility for and supervise all banking procedures, including deposits payments and checking bank statements. Ensure the operation of the patient payment policy and the collection of outstanding debts putting into place procedures to reduce client debtors. Monitoring UDAs and UOA's, ensuring targets are met. Generate monthly financial reports such as profit and loss for use in financial budgeting, monitoring and planning. Check monthly standing orders and finance payments; check against the monthly bank statements and follow up any overdue accounts. Acting with the business owners to produce financial and business plans for the practice. Analyze financial information to identify practice trends. Liaison with insurance companies to obtain the best insurances for the practice. Compute taxes owed and prepare tax returns, ensuring compliance with payment, reporting, or other tax requirements.
Position requires a Bachelor's degree in Business Administration, Management, Accounting or related field plus 1 year of experience in analyzing and managing financial data.
Please Reference Job No. #110372E & mail resumes to: HR, West Broadway Family Dental, LLC, 385 W. Broadway, South Boston, MA 02127.